Data & Confidentiality
Client business information is treated as confidential and used only for the agreed analytical services.
Scope of data
We work with the reports and exports agreed during onboarding — typically customer, service, revenue, lead, and cancellation data. We request only the information needed for the agreed analysis.
Access controls
Client data is stored in access-controlled systems and made available only to the analyst assigned to the engagement.
Confidentiality obligations
Data-handling procedures, confidentiality obligations, access controls, retention and deletion practices, and any applicable contractual requirements are documented in the client agreement and implemented operationally.
Retention and deletion
Client data is retained for the duration of the engagement and the period specified in the client agreement. Deletion can be requested at any time.
Direct system access
Direct access to your software is not required in many cases. Where access is granted, it is limited to the minimum permissions required for the agreed analysis.
This page is provided for general information and does not constitute legal advice.